
Section		Select
Performance overview
Chair’s message
2020 snapshot
Interim Group Chief Executive Officer’s report

Operating and financial review
Group Chief Financial Officer’s report
North America business review
International business review
Australia Pacific business review

Governance
Climate change – our approach to risks and opportunities
Managing risk – our business
Board of Directors
Group Executive Committee
Corporate governance statement

Directors’ Report
Directors’ Report
Remuneration Report
Auditor’s independence declaration

Financial Report
Financial statements
Notes to the financial statements
Directors’ declaration
Independent auditor’s report

Other information
Shareholder information
Financial calendar
10-year history
Glossary

QBE analyst pack December 2020
QBE analyst pack December 2020

Sustainability Report
2020 snapshot
Message from the Chair
Responding to the events of 2020
People
Customers
Communities
Our approach to sustainability
Sustainability Framework
Our memberships and industry collaboration
Performance and reporting
Sustainability governance and management
Furthering the United Nations Sustainable Development Goals
Materiality
Climate change: transitioning to a low-carbon future
Sustainability framework
Sustainable insurance
Impact and responsible investments
Customer and community
People and culture
Operational excellence
Governance
Performance
2021 Sustainability scorecard
Independent limited assurance